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COMPLON BUSINESS SOLUTION xECM FOR SALES

 

SIMPLY CLEVER - DOCUMENTATION HAS NEVER BEEN SO SMART

 

With its DIGITAL CUSTOMER RECORD, the COMPLON® BUSINESS SOLUTION ensures rapid access to all documents and procedures for GLOBAL KEY ACCOUNT MANAGEMENT.

Sales from Salesforce®, back office and service with SAP® ERP are all directly linked via the customer file. The status of the order can be tracked (both online and on mobile devices) from the opportunity, to quotations and contracts, right through to the delivery, installation and even up to acceptance and service.

LESS WORK IN THE OFFICE - MORE TIME FOR THE CUSTOMER - the customer file is created automatically when a business partner master record is created and is updated when changes are made. Central templates are created ad hoc or automatically as part of output management, checked, electronically signed, sent and securely archived. All documents and e-mails can be filed or sent quickly and easily by using Drag & Drop from Salesforce®, the e-mail client or Windows File Explorer. Cross-functional and cross-team collaboration is supported by authorizations within the responsible sales organization as well as cross-company teams and even directly with the customer.

 

THE COMPLON® BUSINESS SOLUTION XECM FOR SALES

EXPANDS THE OPENTEXT EXTENDED ECM FOR SALESFORCE® AND SAP® SOLUTION

(SALES, SERVICE CLOUD, SALESFORCE® LIGHTNING, SAP® S/4 HANA, SAP® ERP 6.0, SAP®CRM, OFFICE®365)

  • Modular Fast-Lane Implementation
  • Consistent process and data model end-to-end from sales to service
  • Multi-business system cross-application integration with complon Property Providers for SAP
  • Best practice multilingual filing structures
  • Predefined business workspaces for sales, after sales and service:
  • Integration with Supplier Record (Purchasing), Projects, Quality Management, Installed Base, Logistics
  • Data quality through automated, learning document classification according to ISO standard
  • Instant Document Property Sync with the file for secure template-based document creation
  • Personalized reporting with flexible dashboards, filters, advanced WebReports, Excel-Export
  • Enterprise solution through automatic file creation and update from Salesforce® and SAP® with dynamic template selection, auto-rename and auto-move
  • Filing assistant for e-mails and documents directly in Microsoft® Outlook, Office 365
  • Advanced Smart UI for Mobile Users and Modern PowerUI for OpenText® Content Server
  • Information Security (GDPR ready), Compliance, Integrated Archiving (Records Management)
  • Business Partner Portal Integration and Cloud ready

 

 BROCHURE

complon Business Solution xECM16 for Sales

 

 

SUCCESS STORIES

 

OpenText Extended ECM for SAP Solutions im Einkauf

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complon Business Solution for Procurement and Legal

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SAP Extended ECM by OpenText für IT, Einkauf, Rechtsabteilung, Drittmittelabteilung

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Elektronische Kreditakte im Firmenkundenkreditgeschäft (vormals KBC Bank)

 

BKB 

COMPLON IST OPENTEXT PARTNER SPOTLIGHT WINNER

 

Partner Spotlight May 2014 - Complon

 

BME GÜTESIEGEL

complon Vertragsmanagement Lösung für den Einkauf wird mit dem Gütesiegel des BME ausgezeichnet.

 

CONTACT

 

Buero Muenchen

complon GmbH

Friedenheimer Str. 47

80686 Munich

T: +49 89-579497900

F: +49 89-579497968

info@complon.com