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Innovative. Intelligent. Individual.

Service

 

complon supports the technical operation of the solution in the customer's infrastructure, processes support requests (incidents) and takes care of the system for user management and authorization management.

  • Service Management with a defined contact person
  • Incident Management
  • Problem management
  • 2nd Level Support
  • Application operation and monitoring (productive system and possibly test system)
  • Application monitoring productive system
  • Application operation

 

Additional Service

 

  • Installation of OpenText security patches and hotfixes
  • Coordination of Windows security patches with infrastructure operations
  • Support with the distribution of clients, support with scripting, tests, etc.
  • Installation and test of the coordinated patches and updates
  • Support the operation of the archive server
  • Training, coaching of users

 

 

 

 

 

 

 

 

 

 

SUCCESS STORIES

 

OpenText Extended ECM for SAP Solutions im Einkauf

kuka logo

complon Business Solution for Procurement and Legal

Accor-Logo-Footer-Def

 

SAP Extended ECM by OpenText für IT, Einkauf, Rechtsabteilung, Drittmittelabteilung

logo-uniklinik-rwth-aachen

 

Elektronische Kreditakte im Firmenkundenkreditgeschäft (vormals KBC Bank)

 

BKB 

COMPLON IST OPENTEXT PARTNER SPOTLIGHT WINNER

 

Partner Spotlight May 2014 - Complon

 

BME GÜTESIEGEL

complon Vertragsmanagement Lösung für den Einkauf wird mit dem Gütesiegel des BME ausgezeichnet.

 

CONTACT

 

Buero Muenchen

complon GmbH

Friedenheimer Str. 47

80686 Munich

T: +49 89-579497900

F: +49 89-579497968

info@complon.com